Sports / Mobile
This page covers every money operation your jilidd account supports — funding your balance, moving winnings out, and completing the identity check that keeps your wallet secure. Local payment methods available here include Maya, GrabPay, and Bank Transfer; each one lives in the Cashier section of your account, reachable after login on any mobile browser or desktop.
Opening the Cashier from your account dashboard shows the full list of accepted local payment methods. Maya and GrabPay are both displayed as e-wallet options in the deposit section; Bank Transfer appears as a separate channel for those who prefer direct bank movement. Each method shows a minimum amount field — enter only what the screen confirms, as the account will reject amounts below the displayed floor.
Log in and tap the Cashier icon from your account menu. The deposit tab opens by default and lists Maya, GrabPay and Bank Transfer as available channels.
Choose Maya, GrabPay or Bank Transfer. Each method shows the minimum deposit amount and the account details or redirect flow you need to complete the payment on your chosen app or bank.
Key in the amount you want to add. Review the summary screen — it shows the method, amount and reference — then confirm. Your payment app or bank page opens next to complete the transfer.
Once the payment rail confirms, your jilidd balance updates and the transaction appears in Account History with a status label and a timestamp you can match to your e-wallet record.
Withdrawals route back to the same payment method you used most recently, though the Cashier lets you select a different verified option from your saved methods. Before the withdrawal screen accepts your request, the account checks whether identity verification is complete — if it is not, the screen redirects you to the KYC step rather than processing the amount. This is not an error; it is the account protecting the destination wallet.
Log in and open the Cashier. Switch from the deposit tab to the withdrawal tab. Your verified payment methods appear as selectable options — Maya, GrabPay and Bank Transfer where each is linked to your account.
Select the wallet or bank channel where you want funds sent. The account confirms the destination details on screen before you proceed — check that the account number or wallet ID matches your own.
Key in the withdrawal amount. The screen shows the minimum and any conditions applied by the method. Confirm the summary, then submit. A reference number is generated and the request enters the processing queue.
Go to Account History to see the withdrawal status. It moves from Pending to Completed once the payment rail releases the amount. The timestamp and reference in your history match the one in your e-wallet notification.
Account verification confirms that the wallet receiving withdrawals belongs to you. Without it, withdrawal requests sit in a held state until the check is done. The process asks for a government-issued ID and, in some cases, a selfie with the ID for liveness confirmation. Documents are reviewed through the account's verification queue, and the status updates in your profile settings once the review is complete. Submitting clear, unobstructed images moves the review along; blurry or cropped documents cause delays.
After login, go to your profile or account settings page. The verification section shows your current status and lists the documents the account requires from you before processing your first withdrawal.
A clear photo or scan of a Philippine government-issued ID is required. Make sure all four corners are visible and the text is readable. Passport, driver's licence and national ID are commonly accepted formats.
Some accounts require a selfie holding the same ID to confirm liveness. Follow the on-screen instructions exactly — the image must match the ID photo and show your face without obstructions.
The verification queue processes your submission and updates your profile status to Verified once approved. Check the status label in your profile settings before submitting a withdrawal request.
Every deposit and withdrawal generates a reference number on both sides — one in your e-wallet or bank app, one in your jilidd Account History. When an amount does not appear as expected, opening Account History first tells you whether the transaction was received and what status label it carries before you contact support. The four details below explain what each part of the record means and what to save for any follow-up.
Your Maya, GrabPay or Bank Transfer app generates a transaction reference when you complete a payment. The same reference appears in Account History against the deposit entry. Keep this number — it is the primary match point for any support query about a missing or delayed transaction.
Account History uses three labels: Pending means the request is in queue; Processing means the payment rail has accepted it and funds are moving; Completed means the balance has been updated or the payout has been released to your wallet. A Failed label means the transaction did not go through and no funds moved.
The log under Account History is the authoritative record for your jilidd account. It shows every deposit, withdrawal and status change with a timestamp. Sorting by date is the fastest way to find a specific transaction, especially when checking whether a recent Bank Transfer has been received.
Save the confirmation screenshot from your e-wallet or bank alongside the reference number the account screen shows. If you need to raise a support query, having both references — the payment-app side and the account-history side — lets the support team locate the transaction without additional back-and-forth.
Each time you deposit or withdraw, the account runs checks on both sides of the transaction — verifying the session, the destination method and the identity record attached to your account. These checks are not visible steps you take; they run in the background each time a banking request is submitted.
Always initiate deposits and withdrawals from the jilidd domain while logged into your own session. Accessing the Cashier from an unverified link exposes your credentials. Bookmark the domain directly and check the address bar before entering any account details or confirming a payment.
The account links your government ID to the wallet used for withdrawals. This prevents funds from being redirected to a mismatched account. Once your KYC status shows as Verified in profile settings, the withdrawal channel you registered is the only one that can receive your balance without a re-verification step.
Maya, GrabPay and Bank Transfer each require the destination account to belong to the same person whose ID is on file. The account checks this at withdrawal submission. If the wallet name does not match the verified ID, the request is held and the account screen directs you to update or re-verify the destination method.
If a transaction shows an unexpected status label — or if a Completed withdrawal has not arrived in your Maya or GrabPay wallet — the support channel is reachable from the Help section inside your account. Have your reference number and Account History screenshot ready before you open the chat so the team can locate the transaction immediately.
The Cashier in your account lists three verified local payment channels for Philippines-eligible accounts. Each method is available for both deposits and withdrawals, subject to the account verification status shown in your profile. Availability depends on local law and is open to accounts in eligible regions.
Maya e-wallet deposits and withdrawals are supported in the Cashier. Link your Maya account number through the verification step, then select Maya each time you fund or withdraw.
GrabPay wallet transfers are accepted for eligible accounts. Select GrabPay in the Cashier to see the deposit redirect or the withdrawal destination field tied to your verified GrabPay account.
Bank Transfer via InstaPay or PESONet routes funds directly between your bank and your jilidd balance. The Cashier shows the account details and the reference format your bank requires for the transfer to be matched correctly.
The questions below address the banking situations that come up most often. Each answer is based on the actual account flow — not a general description. If your specific situation is not covered here, the Help section inside your account connects you to support with your transaction details already accessible to the team.
Maya, GrabPay and Bank Transfer are the three channels available in the jilidd Cashier for eligible Philippines accounts. Open the Cashier after login to see all three listed under the deposit tab, each with its own minimum amount and flow.
Check Account History first — the transaction record usually appears there before the lobby balance refreshes. If the status shows Pending, the payment rail is still confirming. If no entry appears at all, contact support with your Maya reference number and the transaction timestamp.
Yes. The withdrawal tab in the Cashier shows the minimum amount for each method at the time you submit. The account will not process a withdrawal below the displayed floor. The amount is shown on screen before you confirm — check it before entering your withdrawal figure.
The most common reason is that account verification is not yet complete. The Cashier checks your KYC status before releasing any withdrawal. Open your profile settings, check the verification status label, and complete any outstanding document step. Once the status shows Verified, resubmit the withdrawal.
You can select any verified payment method saved in your account. The destination must be verified in your name — the account checks that the wallet or bank account belongs to the same person whose ID is on file before processing the withdrawal request.
We do not publish a fixed processing window because Bank Transfer timing depends on the receiving bank and the InstaPay or PESONet rail. Track the status in Account History — once it shows Completed, the funds have been released and your bank's own processing time applies from that point.